Compliance
You must comply with applicable law, the WhatsApp Business Terms, the WhatsApp Business Messaging Policy and Commerce Policy, and Meta's Platform Terms and policies.
What you must not do
In particular, you must not:
- send spam, unsolicited bulk messages, or messages to people who have not opted in or who have opted out;
- send illegal, fraudulent, deceptive, harassing or infringing content;
- impersonate others or misrepresent the use of automation or AI where disclosure is required;
- attempt to access other customers' data, circumvent limits or security, or disrupt the Service;
- use the Service to process data you have no right to process.
Enforcement
We may suspend or restrict an account that breaches this policy, Meta's policies, or puts the Service or others at risk. Meta may also independently restrict a WhatsApp number.
Reporting abuse
To report abuse of the Service, email [email protected] with a description of the issue and any relevant details (for example the WhatsApp number concerned and the date of the messages).
Contact
Questions about this policy: [email protected]. See also our Terms of Service.